What You'll Learn

  • Mediation Basics, Negotiation Skills & Strategies

  • Conflict Management, Communication, Dealing with Difficult People

  • The Mediation Process and Elimination of Bias

  • Mediation Skills and ADR Ethics

  • Mediation Role Plays and the Business of Mediation

Who Should Take This Course?

This course is designed for Attorneys, Human Resource Specialists, Managers, Administrators, Faith and Spiritual Leaders and others interested in learning about the mediation process or developing conflict resolution skills.  You do NOT have to be an attorney to take this course or to be included on the Rule 114 Roster.   Completion will qualify you for inclusion on the statewide qualified neutral roster for the civil faciliative/hybrid process (mediation) roster.


Course Agenda

Each day will feature expert faculty, interactive exercises and role plays, handouts, discussion and a fun approach to learning. Breaks will be included between sessions (we don't want any zoom fatigue!)

  • Day 1 - Introduction to Mediation and Communication Skills in Mediation (All Day)

  • Day 2 - Conflict Resolution and Negotiation in Mediation, Dealing with High Emotions, Dealing with Difficult People in Mediation (All Day)

  • Day 3 - Elimination of Bias in Mediation and Cultural Competence in Mediation (morning only)

  • Day 4 - Ethics in Mediation (late afternoon - early evening only)

  • Day 5 - The Mediation Process (All Day)

  • Day 6 - Simulated Mediation (Role Play) and The Business of Mediation (All day)

Course Approvals

  • Minnesota Rule 114 Certification Roster Incusion Approval (30 credits) APPROVED

  • Minnesota CLE - 30 credits (24 General, 3 Ethics, 3 Elimination of Bias) (APPROVED) EVENT CODE: 347041

  • Minnesota Rule 114 - 30 CE Credits APPROVED

  • North Dakota Rule 8.9 Certified Roster Inclusion Approval (PENDING)

  • North Dakota CLE - 30 credits (27 General, 3 Ethics) (PENDING)

Your PowerHouse Lead Instructor

PowerHouse Mediation President and Lead Trainer

Kristi Paulson

Kristi J. Paulson is an experienced litigator and trial attorney. She is a Rule 114 Qualified Neutral in State of Minnesota and Rule 8.9 Qualified in the State of North Dakota in the areas of Civil Mediation, Family Mediation and Arbitration. For more information about Kristi, visit her website www. PowerHouseMediation.com.

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